Still Unable To Get Moderator Access For Member

Hello

Sorry, I have asked this question on 20th March and still cannot get this member to post or create topics without giving them
Admin status. I really cannot work out where I have gone wrong, this forum is my very first forumotion site than I have been working on for a few months now.

Member information

View from Admin panel








Members Currant view of his section




Regards
Cassini

Hello

When that thread was solved that access had worked and now its gone?

Hello @cassini,

This is strange... It's not the result that I have for your members...

Are you sure the user who showed you this screenshot was connected as member on the forum? Because your Guests do not have permissions to reply or open a new topics.

EDIT : If you are sure the member is connected, could you please give me, as example, the Username of the user who can not reply and create new topic.

Thank you, regards!

Hello Skouliki

I though it was solved however it seems it is not, also I could just make them Admin.

Hello Luzz

Thank you, the user is Kerberos they are the only one that I want to post on the site apart from myself.

Regards
Cassini

Can someone be kind enough to say where I have gone wrong
I have tried this many times over the past week and after this post I will just give this member Admin status.

Admin Panel






Member Section



My View Inside Section



Member View Inside Section



Regards
Cassini

hello

iam lost here
you want that member to be in the group moderator and have access to all categories right?
or do you want that member to have access to all categories without being in a group?

why did you make a separate group with that member's name as a hidden group?

if I am correct you want only you and that member to post on your forum
all other members or guests only read without being able to postreply-write?

so you have the group admin / founder
and you want another group lets say Captures Mods with cassini and Kerveros inside with post and read rights to all categories

you make all categories closed write and reply to members and guests / open to view and read
you make all categories write , reply, view, read to groups admin /founder and Captures Mods

this way if i registered to your forum i will be a plain member i can only read without reply if you add me to the group captures i can only be able to reply

Hello Skouliki

In just a few words, I only want myself and Kerberos to create topics and post members can only view what is posted.
I have copied the same set up from my other forums which work, however for some unknown reason this forum which is my oldest does not seem to apply what I have set up.

I have spent far too long on this and at the end of today I will give up and make Kerberos Admin

in which groups are you? as cassini not as founder

I am in all groups as Group Moderator

and the member kerveros ?

Yes Kerberos

i mean and the member kerberos in which groups is he added to

Kerberos is added to Global Moderators and Capture Artists only

i do not see the group global moderators added to your images above about Forum permissions

I have just changed the colour of Global Moderators to make it more noticeable



Also Admin Panel still showing blocked off from allowed access

can i have a test account to your forum by pm please

Done PM

Can you tell me what this part is set to ?

ACP >> General tab >> Forum >> Categories and forums >>

Go to the forum you want to add the member as mod and click on the yellow cog.
click on Permissions tab >> in the drop down box is it admin or blank ?

@cassini,
I think the reason for your confusion is that there are a couple different ways to accomplish what your trying to do depending which permission structure you want to use.

There are 2 ways to manage permissions:
1. By Groups (this is the method I prefer personally as it is WAY easier to manage)
2. By individual user

It appears to me that you tried to manage the permissions for the individual user, when you want to instead be managing group permissions.

What you want to do is add the member to the Global Moderator group then make it so ONLY the global moderators + admins are able to write and reply and no other groups can.

So you basically want the permissions for that particular section to look similar to this (Super Moderators are what I call the Global Moderators on my forum so just pretend it says Global Moderators for the purposes of your forum):


Notice only the boxes for the groups administrators and global moderators are ticked and the boxes for all other groups are unticked. This is precisely how you want yours to look to accomplish what your trying to do. Then anyone in the global moderators group and the administrators group will be able to read, write and moderate that section. Using group permissions makes it much easier to add or remove users from particular groups over time and you don't have to sit there and change individual permissions in every single section.

I hope this helps you to understand how to do what your asking.

-Brandon

Thank you Brandon

However I cannot get it to work member has been made Global Moderator only and still cannot create Topics or Reply

Admin Panel



My View Online


Member Kerberos Global Moderator View Online



I have spent far too long on this all week I give up I shall make them admin so they can create topics and post.

Thank you everyone but I have had it now

Regards
Cassini

If you send me a test account with acp rights via pm I can take a look at the permissions for you.

-Brandon

@cassini,

Thanks for the test account. I had a look and I can confirm that everything is set up correctly permission wise. Your member should be able to make new topics and reply. I just took another look at the screenshot you provided that was from the member themselves and it appears the problem is that the new topic icon is not appearing for them, this could potentially be a browser related issue. Are they able to post new topic and/or reply on the public sections and see the icon ok? Can you ask the member to clear their browser cache and cookies and/or try on a different browser to see if their able to see the icon?

Just so you can see what I mean, here is a slightly edited version of the screenshot you posted above from your member, notice the permissions say "You CAN post new topics in this forum." and "You CAN reply to topics in this forum.", this means they should be able to post fine no problem. As for why the icon is not appearing, well that is the question. I was able to see the icon fine myself when I checked using the test account.



What I can tell you with 100% certainty though is that you have set up everything correctly, permissions wise there is no reason why that member can not post to forum.

-Brandon

Hello Brandon

Thank you for taking the time to have a look which is most appreciated.

The member Kerberos has advised me that he makes sure he has deleted all his browser history before he comes onto the problem site. I have them set up the same way on my other site with no problems.

UKScreencapturezone

Member Section



Member View



Arkcapsandvideos



Member View


As you can see on the first site he can create topics however on the other site he has no topic button.

We both use Microsoft Edge and Google Chrome, the only solution is to make him have Admin rights, it's a real mystery

However having another look in the Admin panel the members section is shaded out so he cannot create new topics

Hello @cassini,

Sorry, but what is the URL of your forum where you have this problem ?

Because, if I understand well, the forum in your profile is an old one, not the one we are talking about, right ?

Luzz wrote:Hello @cassini,

Sorry, but what is the URL of your forum where you have this problem ?

Because, if I understand well, the forum in your profile is an old one, not the one we are talking about, right ?

Hello Luzz

It is a very old forum my first ever August 2010, I had previously deleted it in December 2016 however reactivated it end of January 2022

https://arkcapsandvideos.forummotion.com/

Hello @cassini,

Thank you.

I still don't know exactly what is happening, but I have the impression that there were (and still is) too many conflicting permissions on your forum.

I am sorry, but I already modified something (but it is still not enough).

First, if you want that in this forum "Austria News and Sport" the member could only read the topics, and Global Moderators could reply and create new topics, - why your permissions was set that all the members could reply and create topics ? On the page with Forum permissions you should always work in "Andvanced method". Also check the 4 permission above the big permissions table. So, this is how I settled the permissions for "Austria News ans Sport" (check, maybe you want to change something) :



Now, the members of Global Moderators group see the good message "You can post new topics... You can reply to topics".

BUT - they still don't see the button "New topic" I would like you to test something.

First, you have 2 Global announcements in this forum, but only Administrators have permissions to see this. Could you maybe change the permissions in the forum where they are posted and give the permission to view it to "Global moderators" ?

Also, maybe post a first topic in the forum.

I was trying something however it did not work, I am getting to the stage now where I have had enough now
I have noticed that the Global Message members cannot read the the message.

I have deleted two extra Ranks Admin of Forumotion Support and Capture Artists which I done earlier this morning



I will pm you the Test Account details.

Using my member account I am unable to read Global Announcement

Regards
Cassini

@cassini,

The reason in fact is very simple : you put your forum "on holiday" (General > Forum > Configuration > Forum on holiday. )



Best regards.