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New external domain name

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The forum of the forums :: Support forum :: Administration Panel, packages, credits and other paid features problems :: Credits, SSL Certificate & Domain Names Problems :: Credits, SSL Certificate & Domain Names Problems Archives

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Solved New external domain name

Post by richdoc April 7th 2012, 16:06

Hi,

I just purchased a domain name outside of Forumotion. I have added a CNAME from the registrar using the FROM alias as the new domain name (www.gaming4grownups.co.uk) and the To HOSTNAME as the old forumotion domain name (www.gaming4grownups.forumotion.co.uk).

Despite this when I try to validate the new name via the Admin panel I get the following error :

The supplied domain name is not well configured
Your CNAME must redirect to : gaming4grownups.forumotion.co.uk

Am I doing something wrong or do I need to give it more time to settle before I can do the validation?

Thanks

Rich
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Solved Re: New external domain name

Post by Guest April 7th 2012, 16:19

Hi!

I think you should wait until Monday, because in week-end technicians aren't working. Very Happy
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Solved Re: New external domain name

Post by richdoc April 10th 2012, 11:25

Coddy wrote:Hi!

I think you should wait until Monday, because in week-end technicians aren't working. Very Happy

Thanks Coddy, it seems you were right, retried it this morning after the easter break and its working.

This can be closed now.
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Solved Re: New external domain name

Post by Jophy April 10th 2012, 11:59

Since this thread appears to be solved, I will mark this thread as Solved and move it now.

Note: You can also help the staff member's work by EDITING your topic and marking it as Solved.
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